Returns & Exchanges

At URIEL, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a seamless return and exchange process within 14 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unworn, unwashed, and have all original URIEL tags attached in their original packaging.

• 2.
  Submit a Request

  Contact our customer service team via email with your order number and the reason for return to receive a return authorization code.

• 3.
  Pack and Ship

  Securely pack the items and send them back to our distribution center using a trackable shipping method of your choice.

• 4.
  Refund Processing

  Once we receive and inspect your return, your refund or exchange will be processed within 5-7 business days to your original payment method.